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The Doll District => Sinthetics => Topic started by: Zardoz on August 11, 2017, 06:29:23 AM

Title: In praise of Sinthetics' Doll Hospital.
Post by: Zardoz on August 11, 2017, 06:29:23 AM
Wow!
Matt K did a stunning job repairing my doll's broken spine, replacing it with a prototype of what he confirms will now be standard construction, stainless steel replacing the pvc segment that broke (between neck and mid-back joint). Barely a scar visible. Despite the huge lateral tear, and the further long vertical cut to access the spine.
And he tightened the wrists, which had gotten floppy.
And remodeled the torn armpit.
And fixed my ugly repair of the tear in the foot, after reinforcing it internally.
And a few more things here and there. He wanted to redo the paint, and reseal the air pockets in the hips, and tighten other joints, but my short visit didn't allow time for the full treatment.
They walked me through procedures to do as much of that as possible on my own, and packed me off with materials to do further repairs, including premixed pigment for the two-part silicone (in two shades).
Oh, and Matt, and Bronwen, and the Sinthetics staff are really cool and interesting people! They were very generous with their time as well, I got to spend a few hours touring their facility and talking with them.
Pictures to follow when I get home. But in short, I'm blown away by the miracles they worked. If I could have stayed a few days longer, I could have essentially gotten a completely tuned-up and refinished doll.
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Camp on August 11, 2017, 06:44:13 AM
That's really cool.

Can't wait to see the pics.
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Doc Brown on August 11, 2017, 06:50:14 AM
This is a great post to read!

While I don't own one, it's nice to see a positive post about Sinthetics.
It sounds like they were really good to you in helping resolve your problem  :thumb:

I'm glad she's on the mend!

Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: oleesheetmon on August 11, 2017, 10:44:11 AM

Excellent news, Zardoz!  Sounds like they gave you the royal treatment!  Looking forward to your pics!
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Z-Dr on August 11, 2017, 11:21:44 AM
That is wonderful news, Zardoz!  :yipee:

Maybe next year you would like to join us for DollLAPalooza and get to visit them again, as well as hang out with some other really cool people. (http://ourdollcommunity.com/forum/chat/img/emoticons/cool.gif)

This is the type of thing that most people never get to see about Sinthetics.  Matt and Bronwen are two of the most wonderful people you could ever meet!  It is great that you actually got to spend time with them.  If you had just sent them your doll, had it fixed, and then sent it back, you would have missed out on the best part of the experience (my opinion).  Besides, everyone loves a roadtrip. :P

A lot of people actually do visit and meet them but never post, probably due to the naysayers that seem to come out of the woodwork and crap all over these threads.  I sure hope that doesn't happen here.

Congratulations again and looking forward to your pictures.  Have a safe trip home.  :thumb:
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Smoke on August 11, 2017, 11:26:58 AM
That is wonderful news, Zardoz!  :yipee:

Maybe next year you would like to join us for DollLAPalooza and get to visit them again, as well as hang out with some other really cool people. (http://ourdollcommunity.com/forum/chat/img/emoticons/cool.gif)

This is the type of thing that most people never get to see about Sinthetics.  Matt and Bronwen are two of the most wonderful people you could ever meet!  It is great that you actually got to spend time with them.  If you had just sent them your doll, had it fixed, and then sent it back, you would have missed out on the best part of the experience (my opinion).  Besides, everyone loves a roadtrip. :P

A lot of people actually do visit and meet them but never post, probably due to the naysayers that seem to come out of the woodwork and crap all over these threads.  I sure hope that doesn't happen here.

Congratulations again and looking forward to your pictures.  Have a safe trip home.  :thumb:



X2 !!  :thumb:
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: crazycajun on August 11, 2017, 11:46:44 AM
@Zardoz;  It is always nice to see a post about a really good experience, most particularly when it involves a manufacturer.  :thumb:

Thanks for sharing a GOOD experience with us!
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Ceej on August 11, 2017, 01:16:32 PM
Quote
Quote from: Z-Dr on Today at 11:21:44 AM

That is wonderful news, Zardoz!  :yipee:

Maybe next year you would like to join us for DollLAPalooza and get to visit them again, as well as hang out with some other really cool people.

This is the type of thing that most people never get to see about Sinthetics.  Matt and Bronwen are two of the most wonderful people you could ever meet!  It is great that you actually got to spend time with them.  If you had just sent them your doll, had it fixed, and then sent it back, you would have missed out on the best part of the experience (my opinion).  Besides, everyone loves a roadtrip. :P

A lot of people actually do visit and meet them but never post, probably due to the naysayers that seem to come out of the woodwork and crap all over these threads.  I sure hope that doesn't happen here.

Congratulations again and looking forward to your pictures.  Have a safe trip home.  :thumb:






X2 !!  :thumb:


and another X2 !!  :thumb:

I'm glad but not surprised to hear your recent visit with them was such a great time. Every time I've seen them was a great time.
Thanks for the info on the skeleton improvements. Great to hear your doll repairs were first class!!  :thumb:
I look forward to your pics!!!
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Begog on August 11, 2017, 04:52:57 PM
Awesome!  :thumb: You made the right choice.
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Zardoz on August 11, 2017, 05:27:41 PM
Thanks guys! I absolutely agree, meeting the makers was the highlight of the trip. Let me know the next time DolLApalooza is going on!

Guess who's back in action!
(http://www.ourdollcommunity.com/gallery/albums/userpics/IMG_0232~0.jpg)

Can you tell which armpit was damaged?
(http://www.ourdollcommunity.com/gallery/albums/userpics/IMG_0233~0.jpg)
(http://www.ourdollcommunity.com/gallery/albums/userpics/IMG_0234.jpg)

How about which foot had an ugly repair scar?
(http://www.ourdollcommunity.com/gallery/albums/userpics/IMG_0235~0.jpg)
(http://www.ourdollcommunity.com/gallery/albums/userpics/IMG_0236~0.jpg)

The back is visibly scarred, but it's as good a repair as I could imagine, given the damage.
Bronwen suggested they could do a tattoo to help conceal it. I'll put some thought into for the future.
(http://www.ourdollcommunity.com/gallery/albums/userpics/IMG_0237.jpg)
(http://www.ourdollcommunity.com/gallery/albums/userpics/IMG_0238.jpg)

Welcome back!
(http://www.ourdollcommunity.com/gallery/albums/userpics/IMG_0239.jpg)
(http://www.ourdollcommunity.com/gallery/albums/userpics/IMG_0243.jpg)

"Well, what are you waiting for?"
(http://www.ourdollcommunity.com/gallery/albums/userpics/IMG_0246.jpg)
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: oleesheetmon on August 11, 2017, 05:30:18 PM

Looks like she's still got it!
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: crazycajun on August 11, 2017, 06:00:06 PM
And looking a luscious as ever!   :drool:   :thumb:
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Doc Brown on August 11, 2017, 06:16:24 PM
I am seriously impressed!
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Camp on August 11, 2017, 06:20:47 PM
Great news !  :thumb:

Just my opinion, the scars add to her realism.

Sinthetics should add that to their options.
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Ceej on August 11, 2017, 07:51:55 PM
Very sweet!! She looks fantastic!!!!
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Doc Brown on August 11, 2017, 09:19:56 PM

Looks like she's still got it!

And is about to get it!
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Ray Rentell on August 12, 2017, 03:23:42 AM
great to see , wish the many repairs to my Sin had come out as well
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Zardoz on August 12, 2017, 11:41:36 AM
I'm delighted at how the repairs turned out. Having tried my hand at home repair, this is leaps and bounds better. Thanks to all who recommended that I take them up on their offer to do this!
And yes, I'm very happy as well to report such a good customer service experience. It can be frustrating, even maddening, to wait months for a doll; I know my patience and sanity were sorely tested! But it's part of their ethic to take the time to do things to exacting standards. They'll never be churning out hundreds of dolls a year, but they'll also never deliver less than their best. And it's great to see the time and effort they put into maintaining the products they've created. I rather regret not letting them keep the doll longer. Time really limited how much they were able to do, and a few repairs were left for me (ugly repair of a thumb poke, air gaps in the hips, and  tearing in genital region, which I've already patched two or three times). Hopeful that with the professional-grade repair materials they gave me, and first-hand view of how they do it, that I can get a good result this time. But it'll never be as good as their professional work; Matt did this sort of thing commercially for years, and it shows. He's a wizard. Just glad I live close enough to make the trip, and didn't have to pay for shipping, and hope some cargo-handler didn't damage it.
As for the scarring: Matt showed me a doll in production where the buyer had specifically requested scarring for a fantasy theme (won't say more, in respect for their privacy). Certainly mine doesn't look bad; worse are the lingering compression marks, an unfortunate feature of the experimental silicone mix they used, now discontinued. They were unhappy about that too; one option they offered was to strip her skin off completely and repour the doll, but I was put off by the additional time and cost involved.
Oh, happy to report as well that she's fully functional: "field-tested" and as good as ever!
I'll post pics of further home repairs if/when I complete them.
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Nova-1 on August 13, 2017, 03:33:05 AM
That's awesome news Zardoz!  :thumb: Glad to hear that she is back in action..  She looks amazing and the repairs are hardly noticeable..  Matt is truly a master...  And I agree with Z-Dr..  Matt & Bronwen are indeed two of the most wonderful people anyone could ever meet.. And I'm glad you were able to get to know them and get some pointers... 

Nova

Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: pygmalion2 on August 14, 2017, 10:30:02 PM
Nice to see your doll back to "life".
I have always found the lovemaking after repair quite spectacular, myself.
Cheers,
Mark and the Synthetiks
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Begog on August 15, 2017, 02:24:59 PM
Now's the time to get a TPE doll and keep the miles off that Sinthetic so she lasts for many years to come.
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Aikagi000 on August 16, 2017, 12:42:53 AM
WOOOOOOOOTTTT! beautiful and WOW that is a great job! like amazing plastic surgery after a horrible car accident or something!! She has scars but you know what, I think it gives her more character than anything just like we all have scars here or there for real! Totally blown away by the repairs! I may have to ask for some tips to help keep V healthy! In fact she does have some tears under the arm that I'd love to touch up all nice and proper before they get too bad. Could you let me know that they did for that?
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Zardoz on August 16, 2017, 02:57:02 PM
Hi all, and thanks for the remarks and enthusiasm.
Begog: while I'd love to have a "stunt doll" to take some of the banging burden off my poor Sin, and there are some really attractive TPE dolls now on the market, I'm squeezed financially just now, and that'll have to wait. If things don't look up for me soon I may even have to think about selling her, which is heartbreaking, especially after seeing her renewed like this.
Aikagi: I think they did the repair work with a two-part silicone called "Psycho Paint" - it's a bit harder than the base silicone, and should be a bit more durable. They mixed up pots of pigment in two tones, Honey and a slightly darker shade for darker areas of skin (e.g., bottoms of feet). Maybe if you ask they could send you these materials to use on your own? Anyway, a little goes a long way; Matt was showing me how thin a layer he applies to bond tears. He was also spraying pure alcohol on it, to help work it smooth without sticking to tools/fingers.
For armpit tearing, Matt recommended that in future, if moving upper arms back or forward, to have the arms out from the sides a bit; it's silicone rubbing on silicone that seems to be the culprit in that tearing.
The scars don't look bad, and do add some character, as you guys have noted. Wonderful to be able to play again! And indeed, it was great to meet Matt and Bronwen; they're excellent people, and have lots of fascinating stories.
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Notsogood on August 16, 2017, 07:00:03 PM
Looks great  :)
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Smoke on August 17, 2017, 01:52:26 PM
I really think the scars just add to her character. We are all scarred in one way or another or we have lived to perfect a life. She is gorgeous!
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: Z-Dr on August 17, 2017, 08:53:26 PM
I really think the scars just add to her character. We are all scarred in one way or another or we have lived to perfect a life. She is gorgeous!
Circumcision scars give character, eh?  Good ole purple german helmet...

I have seen some of the surgery pics am I am totally in awe of the result. :thumb:   So glad that you made the choices you did and she turned out as well as she did. :cheers:
Title: Re: In praise of Sinthetics' Doll Hospital.
Post by: balc on August 18, 2017, 12:54:02 PM
Hi Zardoz-

That is purely amazing- Matt is a magician with silicone! She is so beautiful. Her face really is angelic- the Alicia sculpt is so lovely.  Matt and Bronwen are really stand-up people who do come through.

When I get an Alicia sculpt out here (fingers crossed!) I will post pics too.

Balc